Google's enterprise edition Dialogflow has become a default for all new agents
Educationtechnologyinsights >> news

Chatbot has become a new way to reduce friction in websites and applications that can give customers rapid answers to frequently asked questions in a conversational fashion. Google recently announced that its Dialogflow, which was previously...

Technology as a learning tool
Educationtechnologyinsights >> news

Technology tools play a key role in enrich, extend and reinforce learning. Technology has its impacts in learning from online courses to automatic feedback and scoring.  Below are specific teaching and learning tools. * Technology in...

Digital Curriculum - Its Privacy Concerns and Impact on Students
Educationtechnologyinsights >> cxoinsights

Maurice Draggon, Senior Director, Digital Learning, Orange County Public Schools

Two years ago the thought of Facebook, Google, and Twitter making multiple appearances before Congress to defend how they manage user data seemed far-fetched. Today, the societal reckoning with data privacy is not only here for big tech companies,...

Binge-Watching Education: Using Compelling Video to Engage Students Online
Educationtechnologyinsights >> cxoinsights

Dr. Andrea Backman, Chief Academic Officer and Provost, Strayer University

Do you ever wonder why you’re more interested in Trevor Noah’s explanation of historical events than your history professor’s lecture? The answer is pretty simple. Trevor Noah tells us a story. As social creatures, we crave...

Digitizing Education with Social Media
Educationtechnologyinsights >> news

Over the years, social media has successfully established itself as a credible source of information and has enabled students to interact with learning groups and other educational systems that inevitably enhance their educational experience....

Fostering Virtual Collaboration for Higher Education Institutions in Today's Digital Learning Environment
Educationtechnologyinsights >> cxoinsights

Dennis Bonilla, Executive Dean, College of Information Systems and Technology, School of Business and College of Criminal Justice, University of Phoenix

Higher education institutions often view collaboration as the joint effort between various departments to realize or achieve a unified goal. Typically, this goal is increased retention or graduation rates. However, the ubiquity of online...

Preventing Cyber-Attacks in Universities with Operational Collaboration
Educationtechnologyinsights >> cioviewpoint

Michael Corn, Deputy CIO & CISO, Brandeis University

University networks have long been viewed as poor models for information security. However in practice many of the challenges facing these networks (broad adoption of consumer-grade services and BYOD for example) are increasingly challenging...

Top 10 Technology Trends for 2017
Educationtechnologyinsights >> cioviewpoint

Scott Fenton, Former CIO, Wind River & Executive Consultant-IT, Scott Fenton Consulting, LLC

This is a new year, so I have a new list of the top technologies trends for 2017. This is a collection of technologies and ideas I feel will see significant growth this year. It’s not scientific, but one derived from readings and...

Truly Autonomous AI Not Practical for Most Businesses
Educationtechnologyinsights >> cxoinsights

Scott Horn, CMO, [24]7

On the heels of 2016’s announcements of Salesforce Einstein, Facebook Messenger chatbots and the new Partnership on AI launched by the biggest names in tech, many believe that Hollywood dreams of human-like machines will become reality this...

Educationtechnologyinsights >> news

Artificial Intelligence in Higher-Education
Educationtechnologyinsights >> cxoinsights

Christopher Harrison, CTO, Nova Southeastern University

Over the last few years, Artificial Intelligence (AI) has been gaining momentum across all industries and all spectrums of the world from consumer solutions such as Siri and Alexa leveraging Machine Learning to disruptive technologies such as...

Can Machine Learning Help Identify Radicalization Among Students?
Educationtechnologyinsights >> cxoinsights

Isaac Kohen, CEO, Teramind

Student radicalization on college campuses is a growing concern, with the same processes happening even in high schools now. Education institutions often are wonderful places for lively discussion about the world, however at times students can...

Remodeling the Education Industry
Educationtechnologyinsights >> cioviewpoint

Sue B. Workman, CIO & VP, Case Western Reserve University

Few decades ago, most universities viewed ERP as a fully integrated system to manage their institutes efficiently. ERP solutions for managing data were traditionally closed hosted systems with basic interfaces but now educational institutions are...

The Growing Importance of Cybersecurity Governance to Universities
Educationtechnologyinsights >> cioviewpoint

Dave Swartz , VP and CIO, American University

The threat of data breaches, ransomware, and denial of service attacks is growing with each passing year. Big data and the Internet of Things are also exploding, so the scope of the problem is growing almost exponentially.  We not only need...

Cloud - The Innovative Disruption
Educationtechnologyinsights >> cioviewpoint

Miroslav Humer, CIO, Cleveland State University

Cloud Computing Universities continue to struggle with diminishing resources, fewer positions and reduced funding to accomplish more. We can no longer spend 17 months upgrading an on-premise ERP system to satisfy vendor mandates when that...

Cloud - Wireless Infrastructure to Revolutionize the Education Industry
Educationtechnologyinsights >> cioviewpoint

Matthew Henry, CIO and Dean of Innovative Education, LeTourneau University

Advantages of cloud computing for the Education industry Cloud computing is an overloaded word. I see several aspects of “cloud” computing having enormous impacts on the Education industry. "Everything from health related...

Building a Strong Team of IT Generals for Spearheading Campaigns
Educationtechnologyinsights >> cioviewpoint

Kelly Trosvig, VP-IT & CIO, University of Washington

“Is it really only Wednesday morning?” I ask at 7 AM. It seems like it should be Friday by now. It has been one of those weeks where every day has seen some twist in direction, some major shift in a project or initiative, some new...

IT Organizations are Missing the Woods for the Trees
Educationtechnologyinsights >> cioviewpoint

Ken Ingle, CIO, Rowan-Cabarrus Community College

For a number of years IT in most organizations was based on a single word, control.  Everything within the IT organization revolved around control. The central IT group was all about control of access, control of equipment, control of...

Insecurity U
Educationtechnologyinsights >> cioviewpoint

David Crain, Assistant Provost & CIO, Southern Illinois University

Am I just paranoid or should we be concerned with the present state of security within higher education? I very much think the latter. In the last few weeks, we learned that a cybercrime group in Russia may have obtained 1.2 billion stolen...

Universities Build for Net Generation Student who BYOE
Educationtechnologyinsights >> cioviewpoint

Steven C Burrell, VP-IT & CIO, Georgia Southern University

The job of the CIO at a traditional public university is complex. These institutions are like cities with many diverse businesses including retail sales, transportation, police, construction, health care, landscaping, food services, legal...

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