Here Are Three Challenges Involved In Outsourcing E-learning Development

Education Technology Insights | Monday, October 14, 2019

Outsourcing custom eLearning development poses several difficulties such as working with a new team, conflicting holidays, and trying to navigate through time zone differences for the workers.

FREMONT, CA: Investing in outsourcing eLearning development process offers a variety of advantages. It improves learner engagement and allows for greater accessibility, and cuts the overall training development costs.

Here are some expectations regarding outsourcing custom e-learning development:

1. A Learning Curve Working With A New Team

Outsourcing eLearning development provides a platform to work with new teams. With the introduction of the new vendors to an organization the whole working environment changes. The vendor brings in a new dynamic to the business processes. The workers of the organization get to work with new teams that already have established rules and workflows. They have to work in a changing environment with established norms, sometimes it is difficult for them to get used to it. When an external team is involved in the eLearning development processes, it can get irresistible and lead to conflicts. All the related issues can be solved through better communication.

2. Cultural And Linguistic Barriers

We all are a part of a global community, where distance, place, and borders no longer matter. Still, some differences do exist, cause some issues, and cause issues during the outsourcing process. Language barriers and cultural barriers are the two main obstacles faced by the workers.

Some workers prefer non-verbal mode of communication and write things than speaking to someone; as a result, vendors encourage conversations through emails. Therefore, an organization should select a vendor who is willing to bend its communication protocols and is ready to communicate through new communication media, such as audio and video chat. Cultural barriers also pose difficulty in outsourcing, as different countries have different calendar holidays. Sometimes these kinds of situations cause issues between workers and vendors.

3. Differences In The Perception Of Time And Quality

The perception of time and quality changes from person to person and from country to country. The disparate perceptions of time and cultural gaps can lead to missed deadlines, overshot budgets, and more. For Instance, those vendors who consider customers as the king find it hard to say no to them ends up making false promises regarding deadlines.

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