The use of Virtual assistant (VA) is on rapid growth within numerous industries. Organizations of all sizes have started to embrace the technology, leading traditional assistants to be obsolete. Unlike traditional assistants, VAs can operate remotely with the same or more efficiency. They are even capable of providing customer and client support. Managing meetings, schedules, taking notes are few of the various responsibilities of VA.
Access to Global Talents
Technological advancements have led to a shift of VA from offices to remote operation. Organizations adopted remote operation which gave them access to global talents to increase productivity and efficiency. The workflow transformation because of technological advancements has given impetus to adoption of VA. Also, small businesses can employ global VA for their work. Apart from assistance, VAs can serve as social media promoters, marketers, HR executive, and human relation assistants.
Leaders in organizations require addressing piles of issues both, internally and externally. VA leverages them to communicate transparently, timely, and professionally. They serve as traffic controllers and represent the CEOs, ensuring reduced ambiguity to keep the cycle of productive and efficiency continuous. VA enables a more transparent and easier flow of communication, internally and externally for CEOs and act as their PoC.
Leaders are profound at running businesses and achieving goals. Their knowledge regarding the market is equally remarkable but sometimes they require diplomats to settle internal and external affairs. Also, routine administrative work can be assigned to VA, saving the crucial time of CEOs. Assistants can also provide a different viewpoint over the same topic which might benefit the business.
Artificial Intelligence in Virtual Assistance
Leading companies in technology have already incorporated artificial intelligence (AI) and have launched their AI enabled VA. Although, these technologically advanced VA are at their early stages but show immense potential of enhancement. Voice operation is also supported by AI enabled virtual assistants that allow real-time response and with the upgrades being made, one day they will be able to answer complex queries like thier human counterparts.