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In the era of modern technology it is mandatory to rethink their approach toward L&D and employee training. Here are some learning technology and learning engagement trends that organizations can use to bolster their L&D initiatives in 2020.
FREMONT, CA: As it is very clear that emerging technologies are transforming the world of education, work, and business, so it is the right time to rethink their approach toward L&D and employee training. This New Year also has several plans in its store for corporate Learning and Development (L&D), and it will streamline all the processes.
Here are some learning technology and learning engagement trends that organizations can use to bolster their L&D initiatives in 2020:
Artificial Intelligence (AI)
According to Gartner, by this year more than 80% of customer service interactions will be fuelled by AI bots and another business (training) content is set to be created by AI. Today L&D leaders are providing employee training in different exciting ways with the help of AI-enabled tools. On the basis of individual learners’ needs learning patterns (mapped), style and behaviors, role-based learning, along with real-time, auto-generate learning content, L&D leaders can personalize their training content with AI. But still, in some sectors, AI is always believed to be in its developmental stage as tools and solutions for many business services are unavailable. Most of the Global tech companies are hard at work, preparing to adopt platforms that can be used to create AI solutions. Data, however, remains a top priority and its analysis in terms of AI-adoption.
Big Data and Learning Analytics
To link employee training with ROI is one of the toughest tasks, so the learning ROI has troubled L&D professionals for ages. According to reports almost 2.5 quintillion bytes of data are produced every day, but it is totally useless until it is organized and analyzed.
Here comes the need for analytics, and now it is becoming a must-have for every industry. In the learning, industry analytics is quickly making a huge difference because the “raw” or “big” data collected from learners’ activities, performances, and completions is refined and analyzed by L&D professionals to glean actionable insights.
Self-Directed Learning: Learning Experience Platform (LXP)
In the past years, learn-tech professionals have seen a significant boost in self-directed learning or pull-learning as opposed to a push-learning or top-down approach. According to the present report, only 19 percent of learners are leveraging curation tools, and it is expected that this space will witness a high growth rate soon. An LXP is designed to drive learning engagement through easy discoverability of content. It is an advanced, more intuitive and flexible version of an LMS.
Virtual Reality and Augmented Reality (VR/AR)
In all the industries, Virtual Reality and Augmented Reality (VR/AR) is on the rise and promise to be a truly complete solution for employee training. VR and AR are not newcomers in the market, but only some organizations have adopted them, and also their contribution to organizational training has been limited. Industries like manufacturing (simulations, testing), aviation (pilot training), military, etc. are using these technologies for different purposes. In the form of effective simulations and engaging to do a skill dry-run before actually applying it on the job, VR is slowly finding in-roads into more industries. Similarly, AR is offering several other advantages, right from customer interactions to healthcare, allowing the employers to test critical skills with the least risk. VR/AR can help inexperienced people to boost productivity quickly. VR/AR also gives a newbie or unskilled employees the chance to practice their newly acquired skills in a safe environment.